Telehealth Archives

Most telehealth users say they are interested in using it again

September 21, 2023

A survey of 1,000 Kaiser Permanente Northern California patients who used a phone or video visit to see their primary care doctor in 2020 found that most were satisfied with their visit, and two-thirds are interested in using telemedicine again.

Similar outcomes for pregnant patients who received prenatal care in-person or in a combination of telehealth and in-person visits

July 18, 2023

Pregnant patients who received some of their prenatal care during the COVID-19 pandemic in a combination of virtual and in-office visits had similar health outcomes as those who were seen mostly in person before the pandemic.

Study finds more patients sought addiction treatment for drug use during early pandemic

May 19, 2023

More Kaiser Permanente Northern California patients sought out addiction treatment during the early months of the COVID-19 pandemic, compared with a similar period in 2019.

Telemedicine gets boost from pandemic-era study

January 27, 2023

An analysis of Kaiser Permanente Northern California telehealth visits that took place early in the COVID-19 pandemic suggests that handling routine health concerns by phone or video is a safe and effective option alongside in-person visits.

Patients more likely to start treatment for alcohol problems during early pandemic

December 28, 2022

A Kaiser Permanente study finds more patients starting treatment for an alcohol problem in the pandemic, during a transition to telehealth, suggesting some may be more comfortable with a video or phone visit.

Medical assistants help close virtual visit digital divide

April 11, 2022

Patients participating in video visits with their primary care doctors in fall 2020 benefited from having a medical assistant help connect the call, particularly if they needed language interpretation or lived in a low-socioeconomic-status neighborhood, according to new Kaiser Permanente research.

Podcast: Telemedicine can improve cancer care

March 9, 2022

KP Research Radio explores how oncologists used phone and video appointments to expand care options for cancer patients during the COVID-19 pandemic.

AI points to ways to improve doctor-patient communication

December 17, 2021

New study from Kaiser Permanente and UCSF aims to help doctors provide better care for patients with low health literacy.

Similar follow-up after telemedicine and office visits

November 16, 2021

Patients who made appointments to see their primary care doctors by video or over the phone did not seek substantially more follow-up care overall than those who had traditional in-person visits, according to Kaiser Permanente research published November 16 in JAMA Network Open.

Patients who need language interpretation less likely to initially choose a video visit

November 4, 2021

Patients with limited English proficiency who need a language interpreter for a telemedicine visit were less likely to choose a video visit for their first time than patients who did not need an interpreter, Kaiser Permanente research found.

Most e-visit users didn’t need follow-up care, research finds

March 24, 2021

Four out of 5 Kaiser Permanente Northern California members who used a simplified online e-visit for a basic health concern did not need follow-up care in the following week, a new analysis finds.

Pediatricians at Kaiser Permanente find advantages to video visits with children, families

November 2, 2020

Parents, children, and pediatricians with Kaiser Permanente Northern California (KPNC) have found advantages to home-based video medical visits, which have increased markedly since the beginning of the COVID-19 pandemic

Telehealth appointments improve follow-up care in patients with heart failure

September 24, 2020

Kaiser Permanente study is the first to compare early telehealth approach to early in-person follow-up to prevent hospital readmissions.

Which patients choose telemedicine over in-person primary care?

June 17, 2020

A new study in JAMA Network Open of patients who self-scheduled a video or phone visit at Kaiser Permanente Northern California shows that patients were more likely to choose telemedicine over an office visit if they were younger, female, or faced logistical challenges.

Work-based diabetes prevention programs in San Francisco show promising results

May 28, 2020

…Quesenberry, PhD, Julia C. McDonald, MS, and Janet G. Alexander, MS, of the Division of Research; Susan D. Brown, PhD, an adjunct investigator with the Division of Research; Jennifer L….

COVID-19 pandemic brings telehealth center stage for oncologists and their patients

May 4, 2020

A new Kaiser Permanente research paper explains how Kaiser Permanente Northern California quickly ramped up its existing telehealth oncology program at the onset of the COVID-19 pandemic.

Video visits convenient and high quality, Kaiser Permanente members say

April 30, 2019

Nine out of 10 Kaiser Permanente members who had a primary-care video visit were confident in the quality of care received, reported that the provider was familiar with their medical history, and felt that their health care needs were adequately addressed.

Kaiser Permanente Teledermatology Finds More Skin Cancers with Fewer Dermatology Visits

February 11, 2019

Primary care physicians take high-resolution pictures of skin lesions with a dermatoscope and digital camera, then transmit them to dermatologists via the electronic health record.

The New Faces of Health Care Research, Pt. 2

January 30, 2019

In part 2 of our profile series, meet the last three of the seven early-career researchers who began their post-doctoral appointments this past year and represent not only diverse communities but diverse research interests as well.

Kaiser Permanente “Tele-triage” of Chest Pain Safely Reduces Emergency Room Visits

December 3, 2018

A new Kaiser Permanente study led by Dana Sax, MD, published today in the December issue of the journal Health Affairs, found that “tele-triage” of patients with chest pain over the phone can safely and effectively direct people to the right place for receiving care.

We Do Video Visits

October 10, 2018

Kaiser Permanente members who chose video visits were overwhelmingly satisfied with this new way to “see” their doctor, according to research correspondence published today in the New England Journal of Medicine.

Fighting Strokes at Lightspeed

May 15, 2018

Neurologists of the Kaiser Permanente Northern California Stroke FORCE team get clot-busting alteplase to patients twice as fast as the national average.

Research Spotlight

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