Most telehealth users say they are interested in using it again
A survey of 1,000 Kaiser Permanente Northern California patients who used a phone or video visit to see their primary care doctor in 2020 found that most were satisfied with their visit, and two-thirds are interested in using telemedicine again.
Similar outcomes for pregnant patients who received prenatal care in-person or in a combination of telehealth and in-person visits
Pregnant patients who received some of their prenatal care during the COVID-19 pandemic in a combination of virtual and in-office visits had similar health outcomes as those who were seen mostly in person before the pandemic.
Medical assistants help close virtual visit digital divide
Patients participating in video visits with their primary care doctors in fall 2020 benefited from having a medical assistant help connect the call, particularly if they needed language interpretation or lived in a low-socioeconomic-status neighborhood, according to new Kaiser Permanente research.
Similar follow-up after telemedicine and office visits
Patients who made appointments to see their primary care doctors by video or over the phone did not seek substantially more follow-up care overall than those who had traditional in-person visits, according to Kaiser Permanente research published November 16 in JAMA Network Open.
Patients who need language interpretation less likely to initially choose a video visit
Patients with limited English proficiency who need a language interpreter for a telemedicine visit were less likely to choose a video visit for their first time than patients who did not need an interpreter, Kaiser Permanente research found.
Pediatricians at Kaiser Permanente find advantages to video visits with children, families
Parents, children, and pediatricians with Kaiser Permanente Northern California (KPNC) have found advantages to home-based video medical visits, which have increased markedly since the beginning of the COVID-19 pandemic
Which patients choose telemedicine over in-person primary care?
A new study in JAMA Network Open of patients who self-scheduled a video or phone visit at Kaiser Permanente Northern California shows that patients were more likely to choose telemedicine over an office visit if they were younger, female, or faced logistical challenges.
Video visits convenient and high quality, Kaiser Permanente members say
Nine out of 10 Kaiser Permanente members who had a primary-care video visit were confident in the quality of care received, reported that the provider was familiar with their medical history, and felt that their health care needs were adequately addressed.
Kaiser Permanente “Tele-triage” of Chest Pain Safely Reduces Emergency Room Visits
A new Kaiser Permanente study led by Dana Sax, MD, published today in the December issue of the journal Health Affairs, found that “tele-triage” of patients with chest pain over the phone can safely and effectively direct people to the right place for receiving care.