Nancy P. Gordon, ScD

People

Kaiser Permanente Division of Research
2000 Broadway
Oakland, CA 94612

(510) 891-3587 (phone)
nancy.gordon@kp.org
Kaiser Permanente Researcher Profiles

Nancy Gordon, ScD, has been a research scientist and program evaluation consultant in the Health Care Effectiveness group at the Kaiser Permanente Northern California Division of Research since 1985. She has a master’s degree in counseling psychology from the University of California, Santa Barbara; and a doctor of science in applied behavioral sciences from the Harvard School of Public Health. Dr. Gordon’s experience includes being director of the triennial Kaiser Permanente Northern California Adult Member Health Survey and serving as an evaluation consultant/director for many patient education/health promotion and innovative primary care health services sponsored by the Kaiser Permanente Medical Care Program. She has also frequently served as a consultant for the evaluation of programs aimed at improving knowledge and practices of clinical staff.

Current Position(s):

Research Scientist II, Division of Research, Kaiser Permanente Northern California
Consultant, Kaiser Permanente Care Management Institute, Center for Population Health

Section Affiliations:

Health Care Delivery and Policy

Primary Research Interests:

Disparities in health behaviors, psychosocial health risks, social determinants of health, and health status related to age, gender, race/ethnicity, and education　
Trends in and demographic characteristics associated with adult use of and interest in using eHealth technologies and patient portals
Health behaviors and health/functional status of older adults
Member and physician surveys
Evaluation of health services and health education programs, with special focus on who uses them, how effective they are, and whether they are more effective for some types of people than others

Related Website(s):

Kaiser Permanente Adult Member Health Survey

Studies

Use of Digital Information Technologies and Health Information Resources by Limited English Proficient Latino and Chinese Adult Members

The goal of this research is to learn about use of digital information technologies (DIT) and the kp.org website and patient portal, preferred modalities for receiving health information and advice, and social determinants of DIT use and health information preferences by members by limited English proficient (LEP) Spanish and Chinese patients. Study data will be collected using anonymous self-administered questionnaires distributed and collected by line staff in dedicated La Salud and Chinese modules in several Kaiser Permanente Northern California medical facilities. We will also compare use of the patient portal during a 12-month period prior to the survey by LEP Spanish and Chinese speakers who receive care in dedicated bilingual modules vs. at-large modules to evaluate generalizability of survey results.

Investigator: Gordon, Nancy
Funder: Garfield Memorial Fund

Similarities and Differences in Health Indicators and Health Care Use Among Asian Ethnic Groups

This study will examine whether significant differences across Asian ethnic groups in prevalence of chronic diseases, behavioral/psychosocial risk factors, preventive service use, and patient portal use are masked when statistics are reported for “Asians.” It will utilize electronic health records and clinical/administrative data for a cohort of adults aged 20 to 89 who were Kaiser Permanente Northern California (KPNC) members throughout 2016 to compare six Asian ethnic groups (Filipino, Chinese, Korean, Japanese, South Asian, and Southeast Asian) on prevalence of chronic health conditions, obesity, and smoking status; Healthcare Effectiveness Data and Information Set (HEDIS) quality indicators of chronic disease management and cancer screening; and patient portal use during 2016. Pooled data weighted from the 2011, 2014/2015, and 2017 KPNC Member Health Surveys will also be used to compare the Asian ethnic groups on sociodemographic characteristics, health status, health behaviors, and information technology (IT) use. Asian ethnic groups will also be compared with non-Hispanic whites, blacks, and Latinos.

Investigator: Gordon, Nancy
Funder: Northern California Community Benefit Programs

Does Information about Members’ Social Determinants of Health Improve Prediction of Risk for Hospitalization, Emergency Department Visits, and Outpatient Utilization?

The new Kaiser Permanente Your Current Life Situation (YCLS) screening questionnaire will be mailed to a random sample of 7,000 adult members of Kaiser Permanente Northern California (KPNC), oversampling patients at low to medium risk for hospitalization. After receiving responses, YCLS data will be linked with existing variables known to be predictors of utilization, including age, sex, COPS2 (COmorbidity Point Score, version 2), abLAPS (abbreviated Laboratory-based Acute Physiology Score), other composite indices currently available in KPNC electronic databases, and U.S. census-derived socioeconomic status data. The linked data will be analyzed to determine the extent to which the YCLS data improves prediction of hospitalization, emergency department use, and total outpatient utilization, and, if improvement in prediction is found after incorporating YCLS data, which specific items from the YCLS have the greatest impact. Responses to the YCLS survey, weighted to the adult membership, will also be used to estimate prevalence of KPNC adult members’ social and economic needs.
Investigator: Escobar, Gabriel; Gordon, Nancy
Funder: Kaiser Permanente Program Offices

Does Combining Asians Into One Group Mask Important Ethnic Group Differences in Health and Health Care Use?

This study will examine whether significant differences across Asian ethnic groups in prevalence of chronic diseases, behavioral and psychosocial risk factors, preventive service use, and patient-portal use are masked when statistics are reported for Asians. We will use a very large cohort of adults aged 20 to 90 who were members of Kaiser Permanente Northern California for two or more years as of December 2016 to compare six Asian ethnic groups (Filipino, Chinese, Korean, Japanese, South Asian, and Southeast Asian). Electronic health record and clinical and administrative data linked to the cohort will be used to compare prevalence of chronic conditions, HEDIS (Healthcare Effectiveness Data and Information Set) performance on chronic disease management and cancer screening, frequency of smoking, frequency of obesity and exercise, and patient-portal use. Pooled data from the 2011 and 2014-15 Member Health Surveys will be used to compare Asian ethnic groups on sociodemographic characteristics, health status, and health behavior and psychosocial risks. Asian ethnic groups will also be compared with non-Hispanic white, black, and Latino adults.
Investigator: Gordon, Nancy
Funder: Northern California Community Benefit Programs

Barriers to Health Care in a Latino Population with Autism Spectrum Disorder

This study will identify barriers to the use of recommended assessment, diagnostic, and treatment services among Latino children and adolescents with autism spectrum disorder. The study population will comprise Kaiser Permanente Northern California Latino members, and comparisons will be made between commercially insured versus federally insured (Medicaid) patients, and English versus Spanish speakers.
Investigator: Croen, Lisa; Gordon, Nancy
Funder: Northern California Community Benefit Programs

Highlighted Publications

The Kaiser Permanente Northern California Adult Member Health Survey

Author(s): Gordon N; Lin T

Perm J. 2016 Aug 19;20(4). Epub 2016-8-19.

Current Position(s):

Section Affiliations:

Primary Research Interests:

Related Website(s):

Studies

Use of Digital Information Technologies and Health Information Resources by Limited English Proficient Latino and Chinese Adult Members

Similarities and Differences in Health Indicators and Health Care Use Among Asian Ethnic Groups

Does Information about Members’ Social Determinants of Health Improve Prediction of Risk for Hospitalization, Emergency Department Visits, and Outpatient Utilization?

Does Combining Asians Into One Group Mask Important Ethnic Group Differences in Health and Health Care Use?

Barriers to Health Care in a Latino Population with Autism Spectrum Disorder

Highlighted Publications

The Kaiser Permanente Northern California Adult Member Health Survey

Differences in Access to and Preferences for Using Patient Portals and Other eHealth Technologies Based on Race, Ethnicity, and Age: A Database and Survey Study of Seniors in a Large Health Plan

Factors associated with use and non-use of the Fecal Immunochemical Test (FIT) kit for Colorectal Cancer Screening in Response to a 2012 outreach screening program: a survey study

Variation in vitamin D supplementation among adults in a multi-race/ethnic health plan population, 2008

Health-related characteristics and preferred methods of receiving health education according to dominant language among Latinos aged 25 to 64 in a large Northern California health plan

Publications

Association of Social and Behavioral Risk Factors With Earlier Onset of Adult Hypertension and Diabetes

Digital Information Technology Use and Patient Preferences for Internet-Based Health Education Modalities: Cross-Sectional Survey Study of Middle-Aged and Older Adults With Chronic Health Conditions

Prevalence and Factors Influencing Use of Internet and Electronic Health Resources by Middle-Aged and Older Adults in a US Health Plan Population: Cross-Sectional Survey Study

Sociodemographic Determinants of Health and Well-Being Among Adults Residing in the Combined Kaiser Permanente Regions

Sexual Orientation Disparities in Physical Activity: Results From Insured Adults in California

Understanding functional and social risk characteristics of frail older adults: a cross-sectional survey study

Older adults' readiness to engage with eHealth patient education and self-care resources: a cross-sectional survey

Racial-Ethnic Differences in Fall Prevalence among Older Women: A Cross-Sectional Survey Study

The Kaiser Permanente Northern California Adult Member Health Survey

Gay/Lesbian sexual orientation increases risk for cigarette smoking and heavy drinking among members of a large Northern California health plan

Accuracy of parent-reported information for estimating prevalence of overweight and obesity in a race-ethnically diverse pediatric clinic population aged 3 to 12

The Digital Divide and Patient Portals: Internet Access Explained Differences in Patient Portal Use for Secure Messaging by Age, Race, and Income

Differences in Access to and Preferences for Using Patient Portals and Other eHealth Technologies Based on Race, Ethnicity, and Age: A Database and Survey Study of Seniors in a Large Health Plan

Obesity Severity, Dietary Behaviors, and Lifestyle Risks Vary by Race/Ethnicity and Age in a Northern California Cohort of Children with Obesity

Patient-initiated e-mails to providers: associations with out-of-pocket visit costs, and impact on care-seeking and health

Factors associated with use and non-use of the Fecal Immunochemical Test (FIT) kit for Colorectal Cancer Screening in Response to a 2012 outreach screening program: a survey study

Patients' attitudes about the use of placebo treatments: telephone survey

Variation in vitamin D supplementation among adults in a multi-race/ethnic health plan population, 2008

Oral health considerations in older women receiving oral bisphosphonate therapy

Prevalence of osteonecrosis of the jaw in patients with oral bisphosphonate exposure

Ethnic disparities in accessing treatment for depression and substance use disorders in an integrated health plan

Differences in reproductive risk factors for breast cancer in middle-aged women in Marin County, California and a sociodemographically similar area of Northern California

Health-related characteristics and preferred methods of receiving health education according to dominant language among Latinos aged 25 to 64 in a large Northern California health plan

Race/ethnicity and validity of self-reported pneumococcal vaccination

Alcohol consumption, medical conditions, and health behavior in older adults

Impacts of evidence-based quality improvement on depression in primary care: a randomized experiment

Tobacco-cessation services and patient satisfaction in nine nonprofit HMOs

Use of dietary supplements by female seniors in a large Northern California health plan

Relationship between tobacco control policies and the delivery of smoking cessation services in nonprofit HMOs

Use of complementary and alternative medicine by the adult membership of a large northern California health maintenance organization, 1999

Nonvitamin, nonmineral supplement use over a 12-month period by adult members of a large health maintenance organization

Patient knowledge and awareness of hypertension is suboptimal: results from a large health maintenance organization

Understanding team-based quality improvement for depression in primary care

Tobacco-control policies in 11 leading managed care organizations: progress and challenges

Patterns of cigarette smoking and alcohol use among lesbians and bisexual women enrolled in a large health maintenance organization

Effects of providing hospital-based doulas in health maintenance organization hospitals

Use of and interest in alternative therapies among adult primary care clinicians and adult members in a large health maintenance organization

Type of health care coverage and the likelihood of being screened for cancer